Have you ever been stuck in a situation where your laptop screen is completely black with only a cursor visible on the screen? If so, you’re not alone. This issue has been reported by many Windows 10 users who own Dell, HP, and Lenovo laptops. In this article, we explore the various steps involved in fixing this problem, so that you can get back to using your device with ease.
If you have a Dell, HP or Lenovo laptop with Windows 10 installed, you may have come across the black screen with cursor issue. This can happen for a number of reasons, but is usually caused by a driver issue or a corrupt system file. In this article, we’ll show you how to fix the Dell, HP and Lenovo Windows 10 black screen with cursor issue.
First, try restarting your computer in Safe Mode. To do this, press the F8 key while your computer is booting up. This will bring up the Advanced Boot Options menu. Use the arrow keys to select Safe Mode and press Enter.
Once your computer has booted into Safe Mode, try running a System Restore. To do this, click Start > All Programs > Accessories > System Tools > System Restore. Choose a restore point that is before the date when the black screen with cursor issue started occurring and follow the prompts to restore your computer.
If neither of these solutions work, then you may need to reinstall Windows 10. This should be done as a last resort as it will erase all of your personal files and data from your computer. Before proceeding with a reinstallation, make sure to back up all of your important files and data to an external storage device.
Possible Causes of the Black Screen Issue
There are a few possible causes of the black screen issue on Dell, HP, and Lenovo Windows computers. One possibility is that the computer’s display settings are set to a resolution that is too high for the monitor. Another possibility is that the video drivers are not compatible with the graphics card. Finally, it is also possible that there is a problem with the computer’s hardware.
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Step by Step Guide to Troubleshoot and Fix the Problem
If you are facing the issue of a black screen with a cursor on your Dell, HP, or Lenovo laptop running Windows, there are a few things you can try to fix the problem.
First, try restarting your computer. If that doesn’t work, try booting into Safe Mode. To do this, turn on your computer and wait for the login screen. Once you see it, press and hold the Shift key while clicking the Restart option. This will take you to the Advanced Startup Options menu. From here, select Safe Mode with Networking and press Enter.
Once your computer boots into Safe Mode, try logging in to your account. If you are able to login successfully, then the issue is most likely being caused by a third-party application or service. To narrow down which one it is, you can try starting up your computer in Clean Boot mode. This will disable all third-party applications and services and only load Microsoft’s default ones. To start Clean Boot mode, open the Start Menu and type “msconfig” into the Search field. Press Enter to open the System Configuration window.
Click on the “Boot” tab and check the “SafeBoot” option. Then click on “OK” to save your changes and restart your computer. When it starts back up, only Microsoft services will be running. Try using your computer for a while to see if the black screen with cursor issue persists. If it does not, then one
Tips for Preventing the Issue in Future
1 If you are using a laptop, make sure that it is plugged in to a power source before you begin.
- Close any unnecessary programs and windows that may be open on your computer.
- Restart your computer in Safe Mode by pressing the F8 key while it is booting up. Once in Safe Mode, adjust your display settings to a lower resolution and color depth to see if that fixes the issue.
- If the problem persists, try restoring your computer to an earlier point in time using System Restore.